Last week, TBT's John Rehill did a piece on KB Homes and the ongoing struggle of residents in its Willowbrook community in seeking redress to a litany of shortcomings experienced throughout the building process. This week, KB Homes Division President George Glance sent us a response.
Re: KB Home: Building Boom Editorial
KB Home stands behind every home we have built. That commitment is one of the reasons why we’ve been in business more than 55 years. Through our Warranty, we are actively working to resolve the concerns expressed by some of our Tampa-area homebuyers, and will do so for as long as it takes. Our customers’ satisfaction matters deeply to us.
Sincerely,
George Glance
Division President
KB Homes
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